Last updated August 2, 2026

Privacy Policy

River Stone Diamonds LLC respects your privacy. This policy explains what information we collect through RiverStoneDiamonds.com, why we collect it, and the choices available to you.

Information we collect

When you request a consultation or private follow-up, we may collect your name, email address, optional phone number, diamond or jewelry preferences, budget range, timeline, and any details you voluntarily include. Our hosting provider may also process standard technical information such as IP address, browser type, device information, and access logs for security and operation of the website.

AI-assisted concierge

Our website may offer an AI-assisted educational concierge. Messages entered into the concierge are sent to our AI service provider to generate a response and preference summary. Do not enter payment information, government identifiers, account passwords, health information, or other sensitive personal information. Contact details entered into the separate follow-up form are sent to River Stone Diamonds and are not intentionally included in the AI conversation.

How we use information

We use submitted information to answer questions, respond to inquiries, provide private diamond-sourcing or custom-jewelry services, prepare recommendations, maintain business records, protect the website from misuse, and comply with applicable law. We do not sell personal information.

Sharing and service providers

Information may be processed by service providers that support AI responses, website hosting, email, communications, payments, shipping, grading verification, or fulfillment. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Retention and security

We retain information only as reasonably necessary for the purposes described above, legal obligations, dispute resolution, and business records. No internet transmission or storage system is completely secure, but we use reasonable administrative and technical safeguards.

Your choices

You may ask to access, correct, or delete personal information you submitted, subject to legal and recordkeeping requirements. You may also ask us to stop non-transactional communications.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Updates

We may update this policy as our services change. The updated date above identifies the current version.

Contact

Questions or requests may be sent to concierge@riverstonediamonds.com.