Last updated September 30, 2026

Privacy Policy

River Stone Diamonds LLC respects your privacy. This policy explains what information we collect through RiverStoneDiamonds.com, why we collect it, and the choices available to you.

Information we collect

When you request a consultation or private follow-up, we may collect your name, email address, optional phone number, diamond or jewelry preferences, budget range, timeline, and any details you voluntarily include. Our hosting provider may also process standard technical information such as IP address, browser type, device information, and access logs for security and operation of the website.

AI-assisted concierge

Our website may offer an AI-assisted educational concierge. Messages entered into the concierge are sent to our AI service provider to generate a response and preference summary. Do not enter payment information, government identifiers, account passwords, health information, or other sensitive personal information. Contact details entered into the separate follow-up form are sent to River Stone Diamonds and are not intentionally included in the AI conversation.

How we use information

We use submitted information to answer questions, respond to inquiries, provide private diamond-sourcing or custom-jewelry services, prepare recommendations, maintain business records, protect the website from misuse, and comply with applicable law. We do not sell personal information.

Website analytics and consent

River Stone Diamonds uses Google Analytics 4 (GA4) only after you choose “Allow analytics.” Until then, the Google Analytics tag is not loaded and analytics cookies are not set by Google Analytics. If you decline, optional analytics remains off. Your choice is saved in this browser so it can be applied on later visits. You can change or withdraw your choice at any time using Privacy settings in the site footer.

When enabled, GA4 uses first-party cookies and similar technologies to help us understand how people use the site. Information may include pages viewed and interactions, browser and device details, referring pages, approximate location inferred from an IP address, and pseudonymous identifiers. We do not configure Google advertising features, and our analytics events are designed not to include names, email addresses, contact details, concierge conversation text, form answers, or payment information.

Google processes analytics information to provide its service. For more information, see the Google Privacy Policy and Google Analytics privacy safeguards.

Sharing and service providers

Information may be processed by service providers that support AI responses, website hosting, email, communications, payments, shipping, grading verification, or fulfillment. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Google Drive backup utility

River Stone Diamonds uses a locally run backup utility to copy business backups to the authorized operator's Google Drive. The utility uses Google's drive.file permission to create and manage only the files it creates for the backup repository. It does not request access to unrelated Drive files. Google Drive stores the repository files.

Restic encrypts backup contents on the local computer before upload. Backups may include website and project files, Codex conversation and session history, cPanel account files, recovery settings, and an SSH private key; these may contain business or personal information. The public website does not receive the backup files. The Restic password is held separately and is required to restore the encrypted contents. OAuth credentials are kept in a locally encrypted configuration file.

The routine retention schedule keeps up to 14 daily, 8 weekly, and 12 monthly snapshots. The Google Account holder can revoke the utility's access and manage the repository files in Drive. Learn more on the River Stone Diamonds Backup page.

Retention and security

We retain information only as reasonably necessary for the purposes described above, legal obligations, dispute resolution, and business records. No internet transmission or storage system is completely secure, but we use reasonable administrative and technical safeguards.

Your choices

You may ask to access, correct, or delete personal information you submitted, subject to legal and recordkeeping requirements. You may also ask us to stop non-transactional communications.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Updates

We may update this policy as our services change. The updated date above identifies the current version.

Contact

Questions or requests may be sent to concierge@riverstonediamonds.com.